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Refund and Cancellation
Refund and Cancellation
 

Refund and Cancellation Policy for Travel Website:

  1. Booking and Payment:

    • All bookings made through our website are subject to availability and confirmation.
    • Full payment or a deposit, as specified at the time of booking, is required to confirm reservations.
    • Payment methods accepted include credit/debit cards, bank transfers, and other specified methods.
    • Failure to make timely payments may result in the cancellation of the booking.
  2. Cancellation Policy:

    • Cancellation policies vary depending on the travel service provider, destination, and type of booking.
    • Clients are responsible for understanding and adhering to cancellation policies.
    • Cancellation requests must be submitted through our website or by contacting our customer support team.
    • Refunds, if applicable, will be processed according to the terms outlined by the service provider.
    • Processing fees and cancellation charges may apply.
  3. Refund Policy:

    • Refunds are subject to the cancellation policies of the service provider and the terms of the booking.
    • Refunds for cancellations are typically processed within [number of days] business days after receiving the cancellation request.
    • Refunds may be issued in the original form of payment or as travel credits, depending on the service provider's policy.
    • The amount refunded may be subject to deductions for cancellation fees, processing fees, and non-refundable portions of the booking.
  4. Changes and Amendments:

    • Any changes or amendments to bookings may be subject to additional fees or charges.
    • Changes are subject to availability and confirmation by the service provider.
    • Clients should review and comply with the terms and conditions of the service provider regarding changes to bookings.
  5. Exceptions and Force Majeure:

    • In cases of force majeure events such as natural disasters, political unrest, or government advisories, special refund and cancellation policies may apply.
    • The travel website reserves the right to modify or waive cancellation fees or refund policies in such circumstances, as determined by the service provider.
  6. Communication and Notification:

    • Clients will be notified of any changes to their bookings, including cancellations or amendments, via email or other specified communication channels.
    • It is the client's responsibility to ensure that the contact information provided at the time of booking is accurate and up to date.
  7. Customer Support:

    • Our customer support team is available to assist clients with any questions or concerns regarding refunds, cancellations, or changes to bookings.
    • Clients can contact customer support through our website, email, or phone during business hours.
  8. Governing Law and Jurisdiction:

    • Disputes arising from or related to refunds and cancellations shall be governed by the laws of [Jurisdiction], and shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].   
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